CONTROL ROOM - 028 9145 0200
fast, appropriate response first time, every time
fast, appropriate response first time, every time
operations
Our modern "24hr Control Room" uses the latest technologies in software and satellite tracking management, ensuring a swift and efficient deployment, moments from taking your call.
Computer systems are linked to our work providers enabling electronic job transfer and invoicing.
Utilising Real-time tracking in our front-line vehicles ensures that the nearest appropriate vehicle is redirected to each job - greatly improving efficiency and reducing response times. This also enables us to monitor vehicle speed, direction and status as well as accurately updating customers on job progress.
In-cab GPS navigation terminals helps drivers maintain our Average Response Time of 34 mins in operational area.
Utilising Real-time tracking in our front-line vehicles ensures that the nearest appropriate vehicle is redirected to each job - greatly improving efficiency and reducing response times. This also enables us to monitor vehicle speed, direction and status as well as accurately updating customers on job progress.
In-cab GPS navigation terminals helps drivers maintain our Average Response Time of 34 mins in operational area.
U.K. & International
C.C.R.S. can broker Breakdown Assistance & Recovery for all vehicle types on behalf of its customers through a network of approved operators.
C.C.R.S. can broker Breakdown Assistance & Recovery for all vehicle types on behalf of its customers through a network of approved operators.
Staff
The key to our exceptional services is no secret - it's our exceptional people, we build our team with talented and motivated individuals. Drivers are ambassadors of the company and are attired in company branded uniform and are courteous in their duties.
Training
Recovery drivers are highly skilled and have received certified training to IVR standards. Our ongoing in-house training programs ensures that they are knowledgeable and efficient in all aspects of the business, delivering a high level of customer care and professionalism with total confidence.
The key to our exceptional services is no secret - it's our exceptional people, we build our team with talented and motivated individuals. Drivers are ambassadors of the company and are attired in company branded uniform and are courteous in their duties.
Training
Recovery drivers are highly skilled and have received certified training to IVR standards. Our ongoing in-house training programs ensures that they are knowledgeable and efficient in all aspects of the business, delivering a high level of customer care and professionalism with total confidence.
Storage
Recovered vehicles when required are stored in a secure compound - C.C.R.S. provide large indoor - alarmed storage for cars and commercials including a dehumidified 2 bay SOCO room for vehicles requiring forensic investigation - premises are covered 24/7 by CCTV.
Recovered vehicles when required are stored in a secure compound - C.C.R.S. provide large indoor - alarmed storage for cars and commercials including a dehumidified 2 bay SOCO room for vehicles requiring forensic investigation - premises are covered 24/7 by CCTV.





